It is important to know how to make the most out of the equipment in order to get the maximum potential. For that reason VAKI strives to provide a professional level of service and support in order to help with the maintenance and service of our products.

VAKI offers training sessions on VAKI equipment to help ensure that users are utilizing the products in an accurate, safe and effective manner.

Benefits of VAKI Training Sessions:
  • Ensures all users have the qualifications to take responsibility for improving production.
  • Increase in-house expertise with the customer.
  • Maximize performance, productivity of your products.
  • Ensures users’ knowledge is up to date.
Product maintenance:
  • Reduce damage, stoppages and costs.
  • Extend product lifetime.
Training delivered at a time and place convenient to you
  • Users gain full benefits of the training.


VAKI offers Customer Care Package and Training Sessions for VAKI products. A service contract provides you with inclusive service checks that carried out online by our skilled service team, and there are no logistical issues or transport costs to worry about. This also gives us the opportunity to advise and make recommendations on the use of our products. We can also remotely identify any potential issues that may be affecting the accuracy or any repairs/replacements that should be considered. All VAKI Fish Pumps, Graders and Counters can be connected to the VAKI Smart Flow System and the VAKI Cloud. Many commercial fish farming operations utilize VAKI Customer Care Package to optimize their equipment and streamline their operations.


Just want you to know that I applied the training that I received from you. Utilizing file space on the Macro Counter and remembers to download file on the hard drive to the memory stick. We graded after you left. Knowing how the counter work made it effortlessness to operate and at ease to explore the capability of the unit. So your trip here were productive and I learned valuable lesson on how to operate and use counter properly. 

Thank you!..

Miko Leavitt
Buckmans Creek Hatchery

Please do not hesitate to contact Andri if you have any questions or comments.

Andri Kárason
Service Manager

tel: +354  595 3012


+354 595 3010

Akralind 4, 201 Kópavogur